James Poulter is the co-founder and CEO of Vixen Labs, Europe’s leading voice agency, advising prominent clients on leveraging voice-first technology and conversational interfaces for business success. He is also a thought leader in Conversational AI strategy and an expert on integrating generative AI, such as ChatGPT and GPT-4, into different corporate environments. James is also highly knowledgeable on ethical AI, ensuring the highest ethical standards are applied to his AI strategies. As an internationally renowned tech expert, James is a popular speaker, covering topics such as ambient technology, ethical AI, Conversational AI, and innovation culture.
After graduating from the University of Westminster with a BA in Radio Production and Media Studies, he began his career as the founder of Exodus Media, a podcast company that produced shows such as the Club NME show for Koko. He returned to the University of Westminster as a Guest Lecturer, teaching students about the role of social media in journalism and the impact of social media on marketing. During the same year, he worked as a Digital Strategist at Ogilvy Public Relations Worldwide before joining Euro RSCG Biss Lancaster as a Digital Director and Lexis: The Recommendation Agency as a Senior Social Media Communications Consultant in 2010.
In 2012, James became Associate Director of Digital UK & EMEA at Edelman, leading pan-EMEA social media and digital business for Edelman’s technology clients. This was followed by the role of Senior Manager of Global Social Media at the LEGO Group, where he led strategic innovation projects using emerging technologies and platforms. James was elevated to Head of Emerging Platforms and Partnerships at the LEGO Group in 2017, focusing on building digital consumer engagement using Conversational AI and Extended Reality technologies to provide unique consumer experiences. James has also served as a Member of the Board of Directors for the Digital Future Council and a Strategic Advisor to The Church of England.
Driving Conversational AI forward, James is the founder of Voice2, a think tank and community comprised of the world’s leading practitioners in Conversational AI. He is also a Start-Up Advisor at Impact Central and an Advisory Board Member on Ethics & Trust at Open Voice Network. At the forefront of Conversational AI, James is now highly sought after for speaking engagements on voice-first technology, ethical AI, and leveraging generative AI for business success.
James Poulter is regularly booked to engage audiences at events, read their latest feedback below:
“I thought James’ talk was intuitional, intentional and intelligent. His delivery style was very much the zeitgeist of our times. It inspired a vast amount of ideas.”
“JP is full of energy, ideas and passion for technology. He is a very strong networker and collaborator who is always looking to support new projects and initiatives and is focused on ensuring he has a strong knowledge and expertise on whatever the ‘next big thing’ around the corner is. He also has a fantastic network and is a valued sparring partner on many topics- from Voice to Blockchain via GIFs and Emojis. It has been great working with him at LEGO Group.”
“One of the few people I’ve met that have the real ability to read people and situations well, and act on that knowledge in ways that lead to real interpersonal effectiveness. In the fast-paced and dynamic digital environment, there are some situations where entrepreneurs often find themselves struggling to steer safely out of a conversational jam- James definitely does not have that problem, he loves sharing his experience to help others build their business or community.”
“In this new age of digital marketing and PR, there are few people in the UK that absolutely ‘get it’. Those that do have been busy proving just how valuable this new way of doing things is to business and James is one of those people. Knows his stuff, explains it in an easy to understand way and keeps his eye on future trends and how it all fits together.”